Privacy Policy

Last updated: August 23, 2025

Goose Designs (goosedesigns.store) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include de-identified or aggregated information. Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories (including inferences drawn from them):

Contact details: name, billing and shipping address, email address, phone number.
Payment & transaction details: payment method, limited card data handled by our payment partners, transaction amounts, confirmations, refunds, and chargebacks.
Account information: username, password, preferences, saved items, settings.
Order & activity data: items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled; order history.
Communications: messages and information you provide in customer support or other correspondence.
Device & usage data: IP address, device identifiers, browser type, operating system, referring/exit pages, pages viewed, time on site, and similar log data.
Cookies & similar technologies: data collected via cookies, pixels, and local storage to enable core features, remember preferences, and measure performance.
Approximate location: inferred from your IP address.
User-generated content: product reviews, images, artwork, text, or links you upload for personalization or orders.

Sources of Personal Information

Directly from you when you browse, create an account, make a purchase, contact us, or submit content.
Automatically via cookies, pixels, and similar tools when you use the Services.
Service providers that operate features on our behalf (e.g., payments, shipping, analytics, cloud hosting, customer support, anti-fraud).
Partners and third parties such as advertising networks or social platforms, as permitted by law.

Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, personalize content, and analyze traffic. You can adjust cookie settings in your browser; disabling cookies may impact site functionality. Where required, we display a cookie banner to manage your choices.

How We Use Personal Information

Provide, operate, and improve the Services and your shopping experience.
Process orders and payments; arrange shipping; handle returns and exchanges.
Create and manage your account; remember preferences and saved items.
Communicate with you about orders, support requests, updates, and service notices.
Personalize recommendations and content; conduct analytics, testing, and research.
Send marketing and promotional communications (you may opt out at any time).
Detect, investigate, and prevent fraud, abuse, and security incidents.
Comply with legal obligations and enforce our terms and policies.

How We Disclose Personal Information

We do not sell personal information. We may disclose personal information as follows, subject to this Policy and applicable law:

Service providers: payment processors, shipping/fulfillment partners, IT and cloud hosting, analytics, customer support, email and marketing tools.
Business & marketing partners: to deliver promotions, measure advertising effectiveness, and improve reach (according to their privacy notices and your choices).
At your direction: for example, when you ask us to ship to a third party or interact with social features you enable.
Affiliates and within our corporate group for operational purposes consistent with this Policy.
Legal and safety: to comply with law or legal process; to protect our rights, users, or the public; to detect and prevent fraud or security issues.
Business transfers: in connection with a merger, acquisition, reorganization, or similar transaction.

Advertising and Analytics

We may work with analytics and advertising partners that use cookies or similar tools to help us understand site usage and show more relevant ads. Where required, we obtain your consent or provide opt-out mechanisms for targeted advertising.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information (including TLS/SSL in transit). However, no system is completely secure, and we cannot guarantee absolute security. Please keep your account credentials confidential and use a unique password.

Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary by data type and legal/operational requirements.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights, subject to legal limits:

Access / Know the categories and specific pieces of personal information we hold about you.
Correction of inaccurate personal information.
Deletion of personal information we maintain about you.
Portability to receive a copy in a portable format and, where feasible, transmit it to another controller.
Opt-out of certain processing, including targeted advertising or profiling (where applicable).
Marketing choices: unsubscribe using links in emails or contact us to update preferences.

You may exercise rights using the contact details below. We may need to verify your identity. You may authorize an agent to submit a request on your behalf where permitted. We will not discriminate against you for exercising your rights.

California (CPRA) Notice

California residents have rights to know, delete, correct, opt out of “selling” or “sharing” (cross-context behavioral advertising), and to limit use of sensitive personal information (if collected). Goose Designs does not sell personal information. To make a request or to opt out of sharing for targeted advertising, contact us as described below. We will verify and respond as required by law.

EEA/UK Residents (GDPR)

Where the GDPR applies, Goose Designs is the controller. Legal bases for processing include: performance of a contract (e.g., to process orders), legitimate interests (e.g., to secure and improve the Services), consent (e.g., certain cookies/marketing), and compliance with legal obligations. You may exercise GDPR rights (access, rectification, erasure, restriction, objection, portability) and lodge a complaint with your local supervisory authority.

International Transfers

We may transfer, store, and process personal information outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or comparable mechanisms.

Third-Party Websites and Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties. Review their policies before providing personal information.

Children’s Privacy

The Services are not intended for children under 13 (or the age of majority in your jurisdiction), and we do not knowingly collect their personal information. If you believe a child has provided personal information, contact us to request deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post updates here and revise the “Last updated” date above.

Contact Us

For questions about this Privacy Policy or to exercise your rights:

📧 customgoosedesigns@gmail.com
📍 31400 Geary Street, Menifee, CA 92584, USA